How can we help?

Getting started

Your account, sign-in and personal preferences.

Get started with CalMate ↗

Sign in and reset your password ↗

Profile, language and appearance ↗

All guides (5) →

Calendar and shifts

Record workdays, adjust your calendar and use templates.

Find your way around the calendar ↗

Customize your calendar view ↗

Personal shift templates ↗

All guides (5) →

Hours and earnings

Pay settings, pay periods and statistics.

Hourly pay, fixed pay and variable earnings ↗

Pay periods and currency ↗

Pay summaries and deductions ↗

All guides (5) →

Workplace and team

Joining a workplace, colleagues and workplace settings.

Join a workplace ↗

Create a workplace and set its details ↗

Team members and permissions ↗

All guides (7) →

Scheduling and cover

Planning, time off, shift handovers and temporary cover.

Create and publish a schedule ↗

Request and review time off ↗

Hand a shift over to a colleague ↗

All guides (9) →

Connections and communication

Conversations, shared free time and your workplace community.

Workplace chat and polls ↗

Connections and sharing free time ↗

Find shared free time ↗

All guides (5) →

Plans and add-ons

Personal and workplace plans, plus optional features.

Personal CalMate Pro ↗

Workplace plans and add-ons ↗

Distribute pooled tips ↗

All guides (8) →

Help and troubleshooting

Notifications, access and getting help.

Set up and open notifications ↗

Why is a feature unavailable? ↗

Get help and report a problem ↗

All guides (3) →