CalMate User handbook
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Waitlists and reservation changes

Manage waitlist entries and guest change requests alongside reservations.

WebWorkplace managersUpdated: 2026-09-08

Manage waitlist entries and guest change requests alongside reservations.

How to use it

  1. Open the waitlist or change requests in Table booking.
  2. Check the guest’s request, time and party size.
  3. If capacity allows, use the available booking or approval action.
  4. Afterwards, review the updated reservation status and any payment details.

Things to know

A pending change request is not yet an accepted change to the reservation. Review deposits or refunds separately through payment actions when relevant.

Related guide

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